No double bookings
The assistant checks your calendar, allows for staff and service length, and never gives out the same slot twice. Customers can pick their favourite staff member if they like.
Link WhatsApp and Telegram, or paste one line of code for the website chat. Setup takes minutes, no technical work.
Add your service areas, your availability and the questions people always ask first. It answers in a professional tone and stays on topic.
It asks a few questions to understand the enquiry, offers real open times, and writes the consultation into your calendar so you are not double booked.
No package limits
Many assistant packages cap your customers, staff and services. With Secan Asistan everything is unlimited. You only pay for the work the assistant actually does.
| Feature | Often seen in packaged assistants | Secan Asistan |
|---|---|---|
| Customers | Capped by package | Unlimited |
| Staff / team accounts | Capped by package | Unlimited |
| Services | Capped by package | Unlimited |
| Locations | Top package only | Unlimited, each with its own channels |
| Channels | Mostly WhatsApp only | WhatsApp, Telegram, website, bio link |
| Appointment reminders | Higher packages | Included |
| Setup and support | Higher packages | Included |
Instagram, Facebook, TikTok
Every assistant has its own chat link. Add it to the bio of your Instagram, Facebook, TikTok or X profile. Customers start chatting with one tap, with no app to install and no account to create. And the assistant books appointments there too.
Features
The assistant checks your calendar, allows for staff and service length, and never gives out the same slot twice. Customers can pick their favourite staff member if they like.
Customers get a reminder before their appointment, on the channel they wrote from or on the channels you choose.
It keeps preferences, past appointments and notes in mind, so regulars never have to explain everything twice.
Customers can send a voice message. The assistant listens, understands and replies in writing, and the transcript shows up in your dashboard.
German to German speakers, English to English speakers, Turkish to Turkish speakers. A big help if you serve tourists or expats.
Conversations from every channel on one screen, live. Step into any chat with one click and the assistant steps back.
Invite your staff and decide who sees and changes what. No limit on team members.
Your dashboard has its own assistant: it sums up today’s conversations, updates your settings by chat, and messages customers on your behalf once you approve.
Install the dashboard on your phone like an app and get notified about new bookings and chats that need you.
Trust
Secan is part of Meta’s Tech Provider program. Your WhatsApp connection runs on the official WhatsApp Business Platform and is set up through Meta’s own sign-up screen, so your number is not put at risk the way unofficial tools do.
Your data is stored on servers in the European Union. We never keep phone numbers unencrypted.
The assistant says it is an AI at the start of every chat, and customers can ask for a human at any time.
Pricing
No monthly plans, no contract. Top up credits once, use them for the work the assistant does, and top up again whenever you like.
One-time payment · Not a subscription · Nothing to cancel
When your credits run low, you top up any amount you like. Nothing is charged automatically.
$5 one-time, minimum top-up
You pay once by card, securely through Iyzico, and the credits land in your account. It is not a subscription, so nothing renews and there is nothing to cancel.
When your balance runs low, the dashboard lets you know. Top up any amount from $5, whenever it suits you.
Credits you don’t use stay in your account with no time limit and carry over month to month.
Credits pay for the work the assistant does, like replying to your customers and transcribing voice notes. A short reply uses fewer credits than a long one, which is why we don’t promise a fixed number of messages.
FAQ
No. It explains what you offer, answers general questions and books the consultation. Advice is left to you.
Yes. It asks for the listing link or the address the client is interested in and puts it on the booking, so you walk into the viewing prepared.
Yes. The assistant says so on the first message of every conversation, and a real person on your team can take over whenever they want.
Turkish, English, German, French, Spanish and Romanian, and it switches to match the visitor. Your clients get natural replies in their own language, not a clumsy translation.
Start with a one-time top-up, no subscription. Set up your assistant by chatting and go live when you are ready.