Secan Asistan

For salons, spas and studios

A front desk for your studio that never misses a message

Secan Asistan answers your clients on WhatsApp, Telegram and your website, checks your calendar, and books the appointment while your hands are full. Day and night, in your client's language.

The messages you cannot get to

  • You are mid treatment and three people message asking for a slot. By the time you reply, they booked somewhere that answered faster.
  • The same questions all day: are you open, how much is a colour, do you have space this weekend.
  • Evenings and Sundays are when clients reach out, and that is exactly when nobody is at the desk.

How it works

  1. 01

    Connect your channels

    Link WhatsApp and Telegram, or paste one line of code for the website chat. Setup takes minutes, no technical work.

  2. 02

    Teach it your studio once

    Add your services, prices, hours and the questions you hear every day. It answers like someone who works there, and stays on topic.

  3. 03

    It books and reminds

    It reads your calendar, offers real open times, books the slot inside the chat, and sends a reminder before the appointment so fewer clients forget.

No package limits

You never outgrow your package

Many assistant packages cap your customers, staff and services. With Secan Asistan everything is unlimited. You only pay for the work the assistant actually does.

FeatureOften seen in packaged assistantsSecan Asistan
Customers Capped by package Unlimited
Staff / team accounts Capped by package Unlimited
Services Capped by package Unlimited
Locations Top package only Unlimited, each with its own channels
Channels Mostly WhatsApp only WhatsApp, Telegram, website, bio link
Appointment reminders Higher packages Included
Setup and support Higher packages Included

Instagram, Facebook, TikTok

Put your assistant in your bio link

Every assistant has its own chat link. Add it to the bio of your Instagram, Facebook, TikTok or X profile. Customers start chatting with one tap, with no app to install and no account to create. And the assistant books appointments there too.

  • Turn followers straight into bookings
  • No app, no login
  • Works even if you have no website

Features

Everything a receptionist does, all included

No double bookings

The assistant checks your calendar, allows for staff and service length, and never gives out the same slot twice. Customers can pick their favourite staff member if they like.

Automatic reminders

Customers get a reminder before their appointment, on the channel they wrote from or on the channels you choose.

Remembers your customers

It keeps preferences, past appointments and notes in mind, so regulars never have to explain everything twice.

Understands voice notes

Customers can send a voice message. The assistant listens, understands and replies in writing, and the transcript shows up in your dashboard.

Replies in the customer’s language

German to German speakers, English to English speakers, Turkish to Turkish speakers. A big help if you serve tourists or expats.

One inbox, take over any time

Conversations from every channel on one screen, live. Step into any chat with one click and the assistant steps back.

Team and permissions

Invite your staff and decide who sees and changes what. No limit on team members.

An assistant for you, too

Your dashboard has its own assistant: it sums up today’s conversations, updates your settings by chat, and messages customers on your behalf once you approve.

Like an app on your phone

Install the dashboard on your phone like an app and get notified about new bookings and chats that need you.

Trust

Official infrastructure, privacy by design

Meta Tech Provider

Secan is part of Meta’s Tech Provider program. Your WhatsApp connection runs on the official WhatsApp Business Platform and is set up through Meta’s own sign-up screen, so your number is not put at risk the way unofficial tools do.

Data stored in the European Union

Your data is stored on servers in the European Union. We never keep phone numbers unencrypted.

Open and honest

The assistant says it is an AI at the start of every chat, and customers can ask for a human at any time.

Pricing

Simple pricing, everything unlimited

No monthly plans, no contract. Top up credits once, use them for the work the assistant does, and top up again whenever you like.

One-time payment · Not a subscription · Nothing to cancel

Pay as you go

When your credits run low, you top up any amount you like. Nothing is charged automatically.

$5 one-time, minimum top-up

  • Unlimited customers
  • Unlimited team members
  • Unlimited services
  • Unlimited locations
  • WhatsApp, Telegram, website and bio link
  • Bookings and reminders

How paying works

One-time top-up

You pay once by card, securely through Iyzico, and the credits land in your account. It is not a subscription, so nothing renews and there is nothing to cancel.

Top up when you need to

When your balance runs low, the dashboard lets you know. Top up any amount from $5, whenever it suits you.

Credits never expire

Credits you don’t use stay in your account with no time limit and carry over month to month.

What are credits?

Credits pay for the work the assistant does, like replying to your customers and transcribing voice notes. A short reply uses fewer credits than a long one, which is why we don’t promise a fixed number of messages.

FAQ

Common questions from salon and studio owners

Can it actually book appointments, or does it just chat?

It books. It checks your live calendar, shows the client real open slots, and writes the appointment in for you. You can step in and take over any conversation at any time.

Will clients know they are talking to an AI?

Yes. The assistant says so on the first message of every conversation, and a real person on your team can take over whenever they want.

Which languages does it speak?

Turkish, English, German, French, Spanish and Romanian, and it switches to match the client. Your clients get natural replies in their own language, not a clumsy translation.

Is there a monthly subscription?

No. It runs on pay-as-you-go credits with no recurring fee. You top up when you want and only pay for what the assistant actually handles.

A front desk for your studio that never misses a message

Start with a one-time top-up, no subscription. Set up your assistant by chatting and go live when you are ready.