No double bookings
The assistant checks your calendar, allows for staff and service length, and never gives out the same slot twice. Customers can pick their favourite staff member if they like.
Where the time goes
- Calls come in during a session you cannot interrupt, and the caller just wants your hours or your rates.
- Booking a single appointment takes four messages back and forth.
- Missed appointments cost real money, and reminder calls take time nobody has.
How it works
- 01
Connect your channels
Link WhatsApp and Telegram, or paste one line of code for the website chat. Setup takes minutes, no technical work.
- 02
Teach it your practice once
Add your sessions, prices, hours and the routine questions. It answers the practical ones and leaves anything clinical to your team.
- 03
It books and reminds
It reads the right calendar, offers real open times, books the session inside the chat, and sends a reminder before the appointment so fewer clients forget.
No package limits
You never outgrow your package
Many assistant packages cap your customers, staff and services. With Secan Asistan everything is unlimited. You only pay for the work the assistant actually does.
| Feature | Often seen in packaged assistants | Secan Asistan |
|---|---|---|
| Customers | Capped by package | Unlimited |
| Staff / team accounts | Capped by package | Unlimited |
| Services | Capped by package | Unlimited |
| Locations | Top package only | Unlimited, each with its own channels |
| Channels | Mostly WhatsApp only | WhatsApp, Telegram, website, bio link |
| Appointment reminders | Higher packages | Included |
| Setup and support | Higher packages | Included |
Instagram, Facebook, TikTok
Put your assistant in your bio link
Every assistant has its own chat link. Add it to the bio of your Instagram, Facebook, TikTok or X profile. Customers start chatting with one tap, with no app to install and no account to create. And the assistant books appointments there too.
- Turn followers straight into bookings
- No app, no login
- Works even if you have no website
Features
Everything a receptionist does, all included
Automatic reminders
Customers get a reminder before their appointment, on the channel they wrote from or on the channels you choose.
Remembers your customers
It keeps preferences, past appointments and notes in mind, so regulars never have to explain everything twice.
Understands voice notes
Customers can send a voice message. The assistant listens, understands and replies in writing, and the transcript shows up in your dashboard.
Replies in the customer’s language
German to German speakers, English to English speakers, Turkish to Turkish speakers. A big help if you serve tourists or expats.
One inbox, take over any time
Conversations from every channel on one screen, live. Step into any chat with one click and the assistant steps back.
Team and permissions
Invite your staff and decide who sees and changes what. No limit on team members.
An assistant for you, too
Your dashboard has its own assistant: it sums up today’s conversations, updates your settings by chat, and messages customers on your behalf once you approve.
Like an app on your phone
Install the dashboard on your phone like an app and get notified about new bookings and chats that need you.
Trust
Official infrastructure, privacy by design
Meta Tech Provider
Secan is part of Meta’s Tech Provider program. Your WhatsApp connection runs on the official WhatsApp Business Platform and is set up through Meta’s own sign-up screen, so your number is not put at risk the way unofficial tools do.
Data stored in the European Union
Your data is stored on servers in the European Union. We never keep phone numbers unencrypted.
Open and honest
The assistant says it is an AI at the start of every chat, and customers can ask for a human at any time.
Pricing
Simple pricing, everything unlimited
No monthly plans, no contract. Top up credits once, use them for the work the assistant does, and top up again whenever you like.
One-time payment · Not a subscription · Nothing to cancel
Pay as you go
When your credits run low, you top up any amount you like. Nothing is charged automatically.
$5 one-time, minimum top-up
- Unlimited customers
- Unlimited team members
- Unlimited services
- Unlimited locations
- WhatsApp, Telegram, website and bio link
- Bookings and reminders
How paying works
One-time top-up
You pay once by card, securely through Iyzico, and the credits land in your account. It is not a subscription, so nothing renews and there is nothing to cancel.
Top up when you need to
When your balance runs low, the dashboard lets you know. Top up any amount from $5, whenever it suits you.
Credits never expire
Credits you don’t use stay in your account with no time limit and carry over month to month.
What are credits?
Credits pay for the work the assistant does, like replying to your customers and transcribing voice notes. A short reply uses fewer credits than a long one, which is why we don’t promise a fixed number of messages.
FAQ
Common questions from trainers and clinics
Can it handle more than one trainer or practitioner?
Yes. It checks each person's own calendar and books with the one the client asks for, or the first one free.
Does it give health or medical advice?
No. It answers practical questions like hours, price and availability, and books the appointment. Anything that needs a professional goes straight to your team.
Will clients know they are talking to an AI?
Yes. The assistant says so on the first message of every conversation, and a real person on your team can take over whenever they want.
Is there a monthly subscription?
No. It runs on pay-as-you-go credits with no recurring fee. You top up when you want and only pay for what the assistant actually handles.
Let clients book their next session without the back and forth
Start with a one-time top-up, no subscription. Set up your assistant by chatting and go live when you are ready.